CS1005 – Telco NPS Boost

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CS1005 – Telco NPS Boost

The application of RPA in this large national Telecommunications organisation allowed the aggressive timelines of a customer plan enhancement program to be met.  That program addressed a large cross section of their customer base with RPA providing a dramatic cost reduction over a traditional FTE intensive approach…

 

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Date

05/04/2018

Category

20001-50000 FTE, Efficiency, Speed, Telco